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Frequently Asked Questions // Frequently Asked Questions // Frequently Asked Questions //  
Frequently Asked Questions // Frequently Asked Questions // Frequently Asked Questions //  
Frequently Asked Questions // Frequently Asked Questions // Frequently Asked Questions //  
Frequently Asked Questions // Frequently Asked Questions // Frequently Asked Questions //  
Frequently Asked Questions // Frequently Asked Questions // Frequently Asked Questions //  

General Questions

The starting times for all activities are:

The season runs from March 15 to October 31.

  • Low season runs from March 15 to June 14, September 15 to October 31
  • High season runs from June 15 to September 14

March, April, May, September, October:

  • Rafting 10:00 / 14:00
  • Kayak (+Family Rafting) 9:00 / 14:00
  • Canyoning  Fratarica in Predelica 8:00/ 13:00
  • Canyoning Sušec 8:00/ 12:30

June, July, August:

  • Rafting 8:30 / 12:00 / 16:00
  • Kayak (+Family Rafting) 9:00 / 13:00/ 16:30
  • Canyoning Fratarica in Predelica 8:00/ 13:00
  • Canyoning Sušec 8:00/ 12:30

Arrival at the meeting point is 30 minutes before the departure time.

The meeting point for activities is in address ČEZSOČA 71, 30minutes before the scheduled start. You can check the detailed location on our contact page.

It is important that you arrive at the meeting point at least 30minutes before the start time. We kindly ask that you take into account any and all possible stops, traffic jams and other unpredictability’s that may occur while travelling on the road. Please understand that other guests, therefore, cannot be kept waiting and that the activity shall start at the designated time.

In case of a delay, we kindly ask that you immediately inform us by phone. We shall do our best to find a suitable solution.

We offer a free parking space to all guests and participants.

We also offer pick up/drop off in Bovec and Čezsoča.

Toilets and showers are available at our place.

The minimum number of participants on any our activities is 2 persons. The maximum group size depends on the activity:

Rafting Adventure: 8 people + 1 guide per boat
Canyoning Trip: 16 people 
Kayaking Tour: 8 people
Big groups and team buildings please contact us at least 7days in advance for more time flexibility.

Reservation Questions

Weather conditions do not significantly affect the enjoyment of water sports activities. Participants are equipped with protective gear to mitigate any adverse weather effects. In fact, touring in the rain can offer a distinctive and enjoyable experience, as evidenced by the satisfaction of groups who have chosen to embark on tours during less-than-ideal weather conditions.

You can follow the most accurate weather forecast for Bovec on the following link: (https://www.ilmeteo.it/meteo-europa/Bovec). 
* In case of extreme weather we will inform you and change or cancel the trip.


Advanced notice is required for each activity. We advise you to secure your desired appointment as soon as possible to ensure the chosen day and time align with your schedule.

You can make reservations through our online booking form, via email, or by phone, as well as through our online store. If you do not receive a response, please check your spam folder or contact us directly at +386 31 231 615 or WhatsApp.

Payment can be conveniently completed online or in cash at our location on the day of the activity.

Our team is available every day from 8:00 a.m. to 9:00 p.m., including holidays.

The activity season spans from March 15 to October 31, excluding Tandem Paragliding and Skydiving.

Reservations are also accepted year-round through platforms such as TripAdvisor and GetYourGuide under Manawa.

Activity prices can be found on our activity page.
Our prices are based on individual bookings and are "all-inclusive," covering all expenses associated with the activity. You won't incur any additional charges for supplements or extras.

Discounts

We offer extra discounts for activities, including various sales and package tours which you can view and read about on our website.
* In case you have any special requests, please contact us and we will prepare an individual offer just for you.

Prepayments
Prepayment for your reservation is not required. The only exceptions are larger groups, in which case we ask for a prepayment.

Payment
Payment is due on the day of the tour. Payment is possible only with cash, PayPal and a deposit to our bank account.
We don’t accept Credit Cards.

Feel free to modify or cancel your reservation at any time. However, we request that you notify us promptly to allow other guests the opportunity to fill your spot and to avoid any disruptions in tour planning. Any adjustments to your reservation must be communicated to us at least one day prior to your scheduled time slot.

If you have any problems with this contact us via email, or by phone at +386 31 231 615 or WhatsApp.

Safety Questions

We put the safety of our guests first. Before every activity, guests receive the mandatory safety equipment made from materials of the highest quality, tested and certified according to European standards. Each participant receives safety gear from us which includes:

  • helmet
  • life jacket
  • neoprene suit
  • shoes
  • anorak
  • harness for canyoning

What to bring:
All you need to participate is a swimsuit, towel and an dry clothes after the trip.

During your excursion, you will be under the supervision of expert guides trained in wild water rescue. These guides are predominantly locals, intimately familiar with the river and surrounding terrain. They possess extensive qualifications, boasting years of experience as tourist guides, and have fulfilled all legally mandated certifications necessary for leading such activities.
During each activity, you will be accompanied by at least one guide, or more, depending on the number of guests.

More about our guides you can read on our about page.

We provide insurance coverage for all our activities to ensure the safety and security of our guests throughout their experience. While we strive to maintain the highest standards of safety, we highly recommend that our guests also obtain travel insurance for additional peace of mind.

Do not bring expensive items with you, as we are not responsible for your personal items.
Bring only a swimwear, towel and dry clothes to change after the activity.

Our guests do not need any previous experience, as almost all activities are suitable for beginners.

Only for canyoning PREDELICA is good to have some canyoning experience.

All participants on water activities must have swimming skills (diploma).
* Only exception is family rafting on your own responsibility.

Physical competences & limitations

Minimum age for each activity:

  • Family Rafting: 3 years old
  • Classic Rafting: 6 years old
  • Canyoning Sušec: 7 years (must be able to jump into water from app. 3m heights)
  • Kayak trip: 10 years old and swimming skills are obligatory.
  • Canyoning Fratarica: 12 years
  • Canyoning Predelica: 15 years

The important thing is not only the age of the youngest participant but also the composition of the team. If you plan to bring young children, please inform us so we can arrange a suitable activity together.
If the children are younger than 18 years old, they must be accompanied by their parents or guardians at all times.

We request that participants with pre-existing conditions such as allergies, diabetes, heart problems, or any other health issues that may arise during the activity inform the guide or medical personnel in advance.

Past injuries
Guests with past injuries of the spine or shoulders and knees are advised against participating in activities.

Due to safety reasons we advise the following persons against partaking in activities:
– women weighing over 110kg (or BMI index exceeding 30),
– men weighing over 120kg (or BMI index exceeding 40),
– persons whose waistline exceeds 120cm  (for canyoning only),
– pregnant women and
– disabled persons.

Our trip rules explicitly prohibit the consumption of alcohol and other psychoactive substances.
We all want to enjoy activities to the fullest, so safety is our absolute priority.

Still questions? No worries! Contact us and we will answer your questions.

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